WePickUp: every call, answered
WePickUp is an AI receptionist for your business phone. It answers 24/7 in 32 languages, books appointments, answers questions and sends you a summary of every call. It works for any business, from one person to a company with 1,000 employees. 60 free minutes, no card needed.
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What it does
- Answers the way you would: opening hours, prices, directions and the answers you approve.
- Books appointments in Google Calendar, Outlook, Cal.com or Calendly, and looks up or cancels orders in Shopify or WooCommerce.
- Calls people back with follow-up and reminder calls.
- Sends a transcript, summary and outcome of every call to Slack, Microsoft Teams, Telegram, WhatsApp, text message or email.
- Transfers the call to a person when a caller asks for one.
- Always says it is an AI. Recording is off until you turn it on.
Pricing
- Pay as you go: $0.20 per minute, no monthly fee.
- Small: $59 per month, 300 minutes included.
- Medium: $249 per month, 1,500 minutes included.
- Enterprise: talk to sales.
Questions people ask
Will callers know it is an AI?
Yes. It says so in its first sentence on every call, and it will tell anyone who asks. It never pretends to be a person.
What happens when it cannot answer something?
It says it is not sure, takes a message and tells you about it. If you have set a transfer number, it can hand the call to a person.
Can I keep my phone number?
Yes. Forward calls from your current number, or bring a number you already own. You can also buy a new number in the app in the US, UK, Canada, France, Germany, Spain, Italy, the Netherlands, Ireland and Australia.
Which languages does it speak?
32, including English, French, Spanish, German, Arabic and Russian. You choose the language for each agent.
Are my calls recorded?
Only if you switch recording on. When it is on, the agent reads a notice before recording starts. A written transcript is kept either way, so you can see what was said.
How does billing work?
Everything is billed monthly, and you can cancel in two steps. Pay as you go has no monthly fee and charges per minute. Small and Medium include minutes each month. Each phone number costs $1 a month. A spend cap keeps the bill where you want it.
Can it handle emergencies?
No, and it should not be used as an emergency service. Tell your agent to point callers with an emergency to the emergency services.
Is WePickUp only for small businesses?
No. It works for any business, from a one-person shop to a company with 1,000 employees. Larger teams use many agents and phone numbers, team roles, a spend cap and an Enterprise plan.