Handle every call, at any volume.
WePickUp is not only for small shops. It works for companies of any size, up to a thousand employees and beyond. Run many agents and phone numbers, answer in 32 languages, hand calls to the right team, log everything in your CRM and keep spending under control.
Start free. 60 minutes free, no card needed.
Why large companies still miss calls
Queues and busy peaks
A product launch, a billing run or a bad day brings more calls than the team can take. Callers who wait or hit voicemail go to a competitor or escalate.
Coverage across time zones
Customers and partners call at hours when the office is closed. Round-the-clock staffing is expensive, and an answer at night keeps the relationship intact.
Inconsistent answers
Different people give different answers to the same question. An agent that works from approved answers gives the same one every time.
No visibility and no control
Leaders need to know what callers ask, who has access, and what it costs. Roles, a spend cap and a record of every call answer those questions.
Example call to Alder Group, Customer Line
- Assistant: Hello, you've reached Alder Group. I'm an AI assistant. How can I help?
- Caller: I have a question about an invoice from last month.
- Assistant: I can send that to our accounts team. Could I have your company name and the invoice number?
- Caller: Harlow Foods, invoice 7731.
- Assistant: Thank you. I'll transfer you to accounts now.
- Transferred to accounts
- Reason logged: invoice 7731, Harlow Foods
- Summary sent to the accounts team on Microsoft Teams
What it does for a large company
Many agents and numbers
Run an agent and a number for each team, product or region. Medium includes 5 of each, and Enterprise has custom limits.
Transfers to the right team
When a caller asks for a person, or the call needs one, the agent can transfer it to a number you choose. Everything else it answers or records.
Roles, two-step sign-in and a spend cap
Give each person the access they need, require a second step to sign in, and set a monthly limit on spend. Medium includes 15 team members.
Connects to your systems
Log calls in Salesforce, HubSpot, Pipedrive or GoHighLevel, send alerts to Slack or Microsoft Teams, and connect other apps through Zapier, Make and n8n. The agent can also ask your own system for information through a web address you set up.
32 languages
Answer in English, French, Spanish, German, Arabic, Russian and 26 other languages. You choose the language and the voice for each agent.
Built for data protection
Data processing agreements, an AI transparency statement and a public list of every company that handles data for us. What is said on your calls is never used to train models and never sold.
Questions from companies with high call volume
Is WePickUp only for small businesses?
No. It works for any business, from a one-person shop to a company with 1,000 employees or more. Larger teams use many agents and numbers, team roles, a spend cap and an Enterprise plan.
Do you offer custom pricing?
Yes. Enterprise has custom volume pricing. Talk to sales and tell us roughly how many minutes you expect each month.
Can it replace our call center?
It is best at answering, booking, taking messages, looking up orders and handing over to a person. A common way in is to start with after-hours and overflow calls, then widen what it handles as you see how it performs.
How do we control access and cost?
Team roles decide what each person can do, two-step sign-in protects the account, and a spend cap limits what is spent each month. Every call has a transcript, summary and outcome.
Where is our data kept and who handles it?
We publish a list of every company that handles data for us, together with data processing agreements and an AI transparency statement. You can export or delete your data at any time.
Will callers know it is an AI?
Yes. It says so in its first sentence on every call, and it will tell anyone who asks. It never pretends to be a person.
Pricing
- Pay as you go: $0.20 a minute. No monthly fee. Each month you pay for the minutes you used.
- Small: $59 a month. 300 minutes included, then 18 cents a minute.
- Medium: $249 a month. 1,500 minutes included, then 14 cents a minute.
- Enterprise: Custom. Volume pricing, your own terms and a team that sets it up with you.
WePickUp for other kinds of business